TOHO
RECRUIT
TOHO Group Recruitment Information
TOHO Group needs your abilities and motivation.
WE WANT YOUR POWER
We are looking for team members who possess 'action-oriented thinking' - the ability to try anything, 'charm and approachability' - the courage to jump into any situation, and 'interpersonal skills' - the ability to build trust with customers. As a member of TOHO Group, we need you - someone who can lead the imported car industry with curiosity and a desire for continuous improvement.
Workplace mentors will provide optimal support to help develop your individual characteristics and abilities.
TOHO Group has many young employees in their 20s who are actively contributing. Senior colleagues with similar age and perspectives are always nearby to provide support. Of course, experienced veteran staff members with expertise in specialized knowledge also provide accurate advice, so you can work with confidence.
You can actively participate in seminars and other programs to develop your abilities.
External training and in-house training at each Japan subsidiary. We also support the acquisition of Executive Sales qualifications. You can deepen your specialized knowledge through on-the-job training by dedicated senior colleagues and regularly held manufacturer training sessions.
REASON FOR WORKING
Why It's Easy to Work Here
A workplace environment where you can actively voice and present your own ideas.
With many approachable senior colleagues, even ideas from younger employees are adopted and you challenge together with a spirit of teamwork, so your motivation can be fully developed. The distance to supervisors is close and all information is shared among team members, creating a workplace with good communication and openness.
REASON FOR WORKING
Why It's Easy to Work Here
A merit-based environment of 'the winner takes all' leads to personal growth.
Rather than evaluating based on age or years of service, we directly evaluate abilities and provide compensation and positions reflecting performance. It's a company where abilities are directly reflected - such as becoming a store manager at 30, or taking responsibility for a new department in your early 20s.
REASON FOR WORKING
Why It's Easy to Work Here
We have abundant enjoyable events and activities beyond just work.
We hold events across the entire group such as BBQs, dinner gatherings, and commemorative parties that provide opportunities for communication. Additionally, through Instagram accounts of TOHO Automobile and dealer stores, we share easy-to-understand posts about the in-house atmosphere.
Main Positions at TOHO Holdings Co., Ltd.
As the central organization that brings together TOHO Group, this includes administrative and accounting staff to support comfortable company activities. We also operate free spaces for students and have a Human Resources Development Department that provides career support to students.
Administration
Manage and quantify the flow of money in the company
This is a behind-the-scenes position supporting the company, responsible for 'money management' which is crucial for management decisions. It's a job that provides information to ensure healthy company operations.
Accounting
Efficiently manage company management resources
The work centers on operations that other departments don't handle but are essential for the company. If you approach the work with the mindset of being a company president, you will feel tremendous fulfillment in this department.
Human Resources Development Department
Provide support activities related to recruitment
We conduct recruitment consulting and agent services matching customers and job seekers appropriately. We organize events and manage employment consultation cafes.
Main Positions at TOHO Automobile Co., Ltd.
Main Positions at World Parts Co., Ltd.
The core business of TOHO Group. A comprehensive wholesale distributor supporting customer car lifestyles. Working as professionals in imported car parts with sales, front desk, operations, EC shop management, and logistics at our own warehouse boasting industry-leading inventory levels.
Company Overview | TOHO Automobile Co., Ltd.
Company Overview | World Parts Co., Ltd.
Sales
Your connection with customers leads to your own growth
We visit customers nationwide, conduct interviews, and propose new products. The true appeal of sales is how building trust relationships with customers leads to personal growth, and the joy when you are relied upon is the best.
Front Desk
A specialized role that can only be experienced here
Automobiles are composed of approximately 30,000 parts, but different parts are used depending on each vehicle model. The work of identifying and guiding customers to the parts they need is a specialized role that can only be done here.
Operations
Work where you can fully utilize your PC and English skills
In addition to parts orders to Europe, Asia, America and other countries and import operations, we also handle domestic and overseas suppliers. Data management and operational improvement are important work to ensure smooth in-house operations.
DX
Promote DX to improve operational efficiency and customer experience
This is the department that promotes digitalization within the company to improve and optimize operations. We support enhanced productivity and new value creation across the entire company through IT utilization, including core system operations, digital management of inventory and order/shipment, business improvement through data analysis, and support for web and EC operations. Prioritizing the field first, we work in cooperation with all in-house departments to build stronger organizations through digital technology.
EC Shop Manager
Manage page production, customer acquisition, marketing, and promotions
The main focus is online shop operations and management. We also conduct web marketing, information collection, planning, execution, and analysis. You will also develop creative skills such as product photography and image processing. Since your ideas directly contribute to work, you can always feel motivated.
Main Positions at TOHO Autofreude Co., Ltd.
Volkswagen official dealer business. New and used car sales positions including store managers, sales associates, assistants, service advisors, and service technicians. Your role is to walk alongside customers' car lifestyles and provide optimal proposals.
Store Manager
Professional store management
Comprehensive store management work including management of store revenue (new cars, used cars, service, insurance) and management of store staff, vehicles, equipment, and finances.
Sales
Share the brand's appeal with customers
We help customers select vehicles that match their needs. We also provide information to customers and support them to safely enjoy their car lifestyle.
Assistant
Provide a comfortable experience for customers who visit
From general duties such as greeting customers, handling phone calls, and administrative tasks, to showroom decoration and creating a comfortable space, and surprise presentations - work that brings smiles to customers' faces.
Service Advisor
Car lifestyle supporter
As the point of contact for visiting vehicle owners, you handle a wide range of work including vehicle inspections, maintenance, repair of failures, and accident response. During conversations with owners, you listen to the vehicle's condition and issue work instructions to mechanics. By providing advice to owners as a car lifestyle supporter, you will bring them genuine joy.
Service Technician
Protect vehicles with technology, knowledge, and experience
Handle a wide range of services from vehicle inspections and maintenance to unexpected troubles. Using Volkswagen-exclusive diagnostic equipment, we identify the cause of failures and conduct repairs. For the five advanced technical areas of engine, electrical systems, and others, you receive a specialist title in that field upon mastering each one, and can aim for the highest ranking of Technical Master by mastering all five fields.
Main Positions at Thonatik Co., Ltd.
A critical department supporting TOHO Group's business. Logistics professionals realizing stable supply of imported car parts. Comprehensive logistics support through storage, picking, 3PL services, and shipment arrangements at our own warehouse boasting industry-leading inventory levels.
Logistics Management
Manage products comprehensively from receipt to shipment
A department that comprehensively manages products from receipt to shipment and delivery. Product management, inventory management, material handling, packing, and delivery are coordinated by staff members handling each process to realize efficient and accurate logistics.
3PL Service
Provide comprehensive logistics outsourcing services
A service where you can entrust the entire logistics operations of customers to us. We efficiently manage all processes related to logistics from receipt, storage, picking, packing, to shipment arrangements. Leveraging specialized expertise and the latest systems, we simultaneously achieve cost reduction and quality improvement.
VOICE OF STAFF
Voices of Senior Staff
- 業 務
- Front Desk (Order Processing)
- 入社日
- April 2024
- 名 前
- Nagahama Rina
Taking everything seriously, both at work and in my personal life, I can challenge various things and enjoy fulfilling days
- What kind of work do you usually handle?
- I handle front desk operations. The work includes quotations and order processing for parts inquired about by customers via phone, fax, LINE, and web. Among these, I focus on phone inquiries. I am conscious to answer phone calls more quickly and frequently than anyone else and communicate with many customers!
- What is interesting about this job?
- Being able to talk with various customers every day. As I take more calls, customers start to remember my name, request me specifically, give me compliments, and have casual conversations. I deeply feel that I'm building better relationships with customers, while at the same time experiencing fulfillment and joy in my work every day.
- What advice or message do you have for those considering applying?
- You can take on many challenges and grow! Work in multiple capacities! Dedicated support from senior colleagues! I believe these are the charms of TOHO. Also, the more you work hard, the fairer the evaluation you will receive. I'm still in my first year after joining and am inexperienced, so I hope we can grow together by helping and encouraging each other. I sincerely look forward to your applications! (^O^)
- 業 務
- Front Desk/Sales
- 入社日
- April 2023
- 名 前
- Tsuri Shunichi
Challenge everything!
- What kind of work do you usually handle?
- I handle both front desk operations and sales. At the front desk, I mainly process orders and shipments of parts that customers inquire about daily and respond to various inquiries. In sales, I follow up with customers, provide support, and acquire new customers.
- What is interesting about this job?
- Being able to have various conversations with customers. When you build good relationships, customers sometimes say 'Please, Tsuri' instead of just 'Please, the assigned person.' I feel that customers trust me and become more responsible and committed to my work. And most importantly, when I receive words of gratitude from customers, I feel an irreplaceable joy and fulfillment.
- What advice or message do you have for those considering applying?
- I'm in my first year of employment and am still learning about cars and the industry. There are many veteran employees with abundant knowledge and many senior colleagues close in age, so whenever I'm in trouble, I can consult about anything and work without anxiety. Also, I have been allowed to handle sales from my first year and have experienced and been challenged with various things. The fact that opportunities to challenge are provided regardless of age or length of service is also something I find attractive. We look forward to your applications!
- 業 務
- Service Advisor
- 入社日
- April 2019
- 名 前
- Matsumoto Miki
Creating a store where customers can enjoy themselves
- What kind of work do you usually handle?
- I handle a wide range of work including vehicle inspections, maintenance, repair of failures, and accident response. During conversations with customers, I listen to the condition of their vehicles and issue work instructions to mechanics. By providing various advice, we ensure customers can continue enjoying their cherished cars for a long time.
- What is interesting about this job?
- There are many opportunities to interact with customers - those considering Volkswagen vehicles and those coming for repairs - so we can talk about not just cars but many other things. I always make an effort to provide service that leaves customers satisfied and happy.
- What advice or message do you have for those considering applying?
- Whether you know what you want to do or not, if you work hard on something you can do, you will learn a lot of things. Even when facing difficulties, overcoming them through trial and error brings tremendous sense of accomplishment and benefits you. I sincerely support you in conducting a job search where you can think, 'It was worth working hard.'
- 業 務
- Large Item Packaging
- 入社日
- April 2025
- 名 前
- Takagi Eiji
Taking on the challenge from zero experience. Growing every day.
- What kind of work do you usually handle?
- I am mainly responsible for inspecting and packaging large products such as bumpers, doors, and hoods. What I particularly focus on is inspecting and packaging sheet metal products like doors and hoods. By viewing from various angles, I can find many damages such as dents and scratches. I also strive to provide accurate and neat packaging in my daily work.
- What is interesting about this job?
- I thought I was someone who liked cars and knew parts fairly well. However, since I started working at Thonatik, I have learned about tens of thousands of parts. Parts that I didn't understand at the beginning can now be identified by their product names, and I have become more knowledgeable about car parts, which has made me even more interested in and fond of cars.
- What advice or message do you have for those considering applying?
- I joined through a referral system called Referral. Warehouse work was my first experience, and I didn't know left from right, but whenever I didn't understand something, Thonatik's seniors explained it to me carefully, and I am growing every day. Even people like me who have no warehouse work experience or don't know much about cars can work as a valuable member of Thonatik's team.
